Return Policy
Return Policy
- Please send all returns to: Mazda Swag, 2200 W. Pioneer Parkway, Peoria, IL 61615
- Customers are responsible for Packaging and Shipping Returns back to Mazda Swag
- The customer is solely responsible for all returns if a VIN is not provided at checkout.
- Include a copy of the invoice with the return.
- Parts must be resalable and in the original packaging.
- We will not accept returns on tried/used parts.
- We charge a 15% restocking fee on all returned parts.
- Freight/Shipping charges will not be refunded.
- Submit return requests within 30 days of receipt. No returns will be accepted after 30 days.
Continued..
- We cannot accept returns on installed or tried parts.
- We are not responsible for stolen packages.
- We do not accept returns on discontinued models.
- Electrical parts are not returnable.
- We do reserve the right to refuse and return any parts we find have been installed, are used, or do not meet the above criteria.
- If a part has been damaged or lost due to the shipping carrier, it is the customer's responsibility to contact the shipping carrier to make a claim.
Cancellation Policy
- An order or a portion of an order may be canceled up until the time it is shipped and is no longer in our possession.
- If the canceled part was specially ordered from the manufacturer, a return fee of 15% will apply.