Return Policy

Return Policy

  • Return all parts to: Mazda Swag 2200 W. Pioneer Parkway Peoria, IL 61615
  • Customers are responsible for Packaging and Shipping Returns back to Mazda Swag
  • We do not accept returns on Discontinued models. 
  • Customer is solely responsible for all returns when a VIN number is not provided. 
  • A copy of the invoice will need to be included with the return.
  • Parts must be resalable and in the original packaging.
  • We cannot take back used parts.
  • We cannot take back installed or tried parts.
  • Electrical parts are not returnable.
  • We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
  • There is a 15% restocking fee charged against all returned parts.
  • Return requests need to be submitted within 30 days of receipt. No returns will be accepted after 30 days.
  • Freight/Shipping charges will not be refunded.
  • If a part has been damaged or lost due to the shipping carrier, it is the customers responsibility to contact the shipping carrier to make a claim.  
  • To receive credit for cores - customers must package and ship back the core in it's original package.  Returned core credit will not be authorized w/ out this.  

Cancellation Policy

  • An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
  • If the cancelled part was special ordered from the manufacturer a return fee of 15% will apply.